Innovative Control Systems® (ICS) is the global leader in the manufacturing, installation, and support of car wash technology and equipment. ICS has grown steadily and is well positioned within the rapidly expanding car wash industry. We offer competitive pay, onsite cafeteria & gym, excellent benefits (401K matching, paid holidays, paid time off, paid parental leave, company-provided short-term and long-term disability insurances) as well as a path to personal growth and advancement. The Product Manager position will give someone the opportunity to develop strategies for the ICS Car Wash product market.

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Job Summary:*
The position is responsible for the positioning, features, benefits and pricing/discounting strategies of all VWS payment solutions software and products for the car wash market. The person in the position must have strong presentation, analytical and organizational skills and be able to effectively communicate with customers, distributors and internal stakeholders. The person should have direct knowledge of the car washing equipment market and must process a strong market sense and understanding of competitive products and market positions. The person must also be able to represent ICS products and have a core understanding of the value positions of all of the competitive product offerings.

The ability to assist in developing the strategies for the car wash payment solutions market is a key foundation of the position. This position requires a vision of product development and a roadmap for the future that is tempered by realistic “today” pricing and product placement that will drive market share and earnings growth. The person should have the ability to use data gathering, modeling and analysis to guide our overall strategy and develop a current and future state product roadmap. The ability to communicate strategies both internally and externally is a key requirement of the position.

The position must develop the key product value statements and collateral materials that will enable advertising, marketing and sales to effectively communicate the strengths and benefits of our ICS offerings. The benchmarking and auditing of key metrics based on gross margin and sales volumes will be monitored and communicated to the company as an important performance metric for the position.

Major Responsibilities/Activities:

• Development/Maintain an optimized product offering for payment solution segment of the global car wash equipment market.
• Determination of clear value propositions for software and products, work with the marketing team to develop effective marketing, advertising and sales materials to communicate these to the market.
• Understanding/analyze the competitive market share positions and trends of competitive companies.
• Modeling and suggesting product pricing strategies and levels for executive approval.
• Maintaining real-time market price information and determining trends and price positioning of product offerings.
• Actively working in the market to understand customer needs and clearly identifying opportunities within the payment systems segment.
• Working with Sales Operations to efficiently monitor/track all sales trends, distributor trends, Net Promotor Scores, and addition AEM, Marketo, and Salesforce related tools.
• Working with New Product Development on determining features, benefits and cost strategies for future products with the development of project scopes documents. Actively work with NPD team on PPL
• Working with Life Cycle Team on determining features, benefits and cost strategies for add on services or existing product modifications/changes.
• Help develop product/project charters verifying valuations of all product/projects including the use of NPV and sales forecasts.
• Actively evangelizing ICS products at trade shows, customer visits and any opportunity to educate the market on features and benefits.
• Auditing and monitoring product sales for effectiveness of pricing strategies and margin analysis.
• Working with Operations to understand material, labor and general resource constraints and optimization levels to build into pricing/margin models.
• Work with the New Product Development team to monitor costs, provide product guidance and identify issues and opportunities throughout the development process.
• Working with new business opportunities to determine their effectiveness within the market and attractiveness for the payment solutions segment.
• Integrating discount strategies/pricing bundles effectively into pricing models to give direction to discount strategies.
• Provide input to reports and monthly comment letters summarizing market, competition and ICS goals in the market.
• Contributing to the market as a knowledge resource by developing whitepapers and trade journal editorial content.
• Developing, managing and completing new product launch events for substantial new product releases in coordination with the New Product Development group.

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Education Requirements *:

• Bachelor’s degree in marketing, business or technical field is a requirement

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Experience Requirements*:

• A minimum of five years of related product experience is required.
• General car wash industry knowledge is a strong consideration
• Proven use of analytical computer tools and models is a requirement with a strong focus on Microsoft products.
• Project and budget management skills.
• Costing, discounting, and pricing experience is required.
• Strong communication and presentation skills focused on effectively communicating data models and analysis results to senior staff.

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Quality Responsibilities:*

• Support the VWS Quality Management System
• Integrating proper controls and procedures into work processes to generate repeatable and consistent data results

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Travel:*
20%

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Physical Demands:*
While performing the duties of this job, the employee will be exposed to normal office conditions and usual office equipment like telephone, personal computer, reports and files. The employee will also be exposed to normal conditions of a manufacturing facility. The employee will be regularly required to sit and talk or hear. The employee will be required to stand, walk, use hands to finger, handle, or feel objects and reach with hands and arms. Specific vision abilities required by this job include close vision. The employee will frequently lift, carry or otherwise move and position objects up to 30 pounds. The employee may be required to regularly set up, adjust, assemble, control, test and operate machinery.

Innovative Controls Systems (ICS) is part of OPW VWS, a leader in the Vehicle Wash Manufacturing industry. ICS brings expertise and industry leadership in POS MGT Systems, Payment Terminals, Car Wash Controllers, Accessories, and other Car Wash Equipment. For over 125 years, OPW has led the way in designing and manufacturing world-class retail fueling, fluid handling and car wash system solutions for the safe and efficient handling and distribution of fuels and critical fluids. OPW makes above ground and below ground products for both conventional, vapour recovery and clean energy applications in the retail and commercial markets. Additionally, OPW supplies loading arms, valves and dry-break couplings, tank truck equipment, rail car valves and equipment, and car wash systems. OPW has manufacturing operations in North America, Europe, Latin America and Asia Pacific, with sales offices around the world. OPW is part of the Dover Corporation, which is publicly traded on the New York Stock Exchange under 'DOV'. To learn more about OPW’s 125 years of providing industry-leading solutions, visit our website at www.opwglobal.com.
Dover is a diversified global manufacturer with annual revenue of over $7 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Fueling Solutions, Imaging & Identification, Pumps & Process Solutions and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at dovercorporation.com.
Work Arrangement : Hybrid

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
This position may be located in: Americas : United States : Pennsylvania : Bethlehem
Sub Division : VWS - Global
Job Requisition ID : 48537

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