Virtual Travel Agent Job at ITandT BTS

Job ID : d0dmczJTTUdOVWZlNVZEblVJbTJwZz09

Since 1969, ITandT BTS has provided seamless, cost-effective business travel programs to professional organizations in such industries as finance, law, pharmaceutical, bio-tech, consulting, entertainment. ITandT BTS is a privately held, travel management corporation headquartered in Malvern, Pennsylvania and services clients around the globe, and has global sales in excess of $100,000,000.00. ITandT BTS dedicates 100% of its resources and infrastructure to the middle segment market (organizations spending $5 million annually or less on T&E). Since 2015 our firm has expanded by an average of 21% per year, both through internal growth as well as through strategic acquisitions and partnerships.

Business lines include:

  • Traditional and online corporate travel
  • ITandT BTS Meetings & Incentives
  • Travel fulfillment services
  • Interactive portal technology
  • Video conference services
  • Consolidator/wholesale services

Summary:

  • Experienced corporate travel agent, communicating with clients and vendors via both email as well as phone and doing so in a highly professional manner
  • Must be able to work in an environment where teamwork is essential
  • Must exhibit a positive and professional demeanor at all times
  • Must be flexible and able to work under pressure
  • Position can be virtual or at the ITandT BTS corporate headquarters located in Malvern, PA

Responsibilities:

  • Managing incoming reservation requests via phone, email, Concur
  • Delivering service excellence at every level of the business travel process
  • Processing reservations via Sabre GDS as well as researching fares/rates online

Requirements:

  • 5 years of corporate travel reservation experience
  • Proficient in Sabre
  • Must deliver exceptional customer service as well as possess excellent communication skills
  • High school diploma or equivalent required

Benefits:

  • 401K Plan
  • Medical and Dental Insurance Coverage
  • Paid Vacations
  • Opportunity for Advancement
  • Monthly performance bonuses

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Experience:

  • travel agent: 5 years (Required)

Work Location: Remote

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