About You:

You work thoroughly, leaving nothing to chance. With others, you are friendly and approachable. You would describe yourself as thoughtful, steady, and reliable. Things don’t accidentally fall through the cracks in your world - you strive for structure and precision and tend to be a perfectionist.

Are you our next User Support Technician?

The primary duties of this position will be to support end users by providing support for Office 365 and assist with keeping end users connected to the Network and all computer workstations up and running efficiently. The individual performing in this capacity should have knowledge of the most recent upgrades with all hardware and software.

Our User Support Technicians are:

Helpful. You are a supportive member of the team and don't feel a need to take charge.

Sincere. You are a thoughtful and calm listener.

Disciplined. You are organized and meticulous with your work.

Why Coast Property Management is the company for you!

We are continuing to expand and innovate as one of the top 5 largest property management companies in the Pacific Northwest. Coast Property Management has been named one of Washington’s Best Places to Work and our award-winning culture and mission of helping people live the best life possible sets us apart.

Our employees love our family atmosphere, team mentality, and the many perks of being a Coast employee. At Coast, we’re committed to each of our associates’ health, wealth, and overall well-being which is why we’ve made available a comprehensive benefits package that includes a choice of 3 different medical plans as well as access to a Health Savings Account (HSA) and a 401K.

What you'll be doing as a User Support Technician:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

O365 administration:

• User administration: create users, reset passwords, add users to groups
• Exchange basic administration: administrate distribution groups, aliases
• SharePoint administration: Create, administer, and troubleshoot sites and permissions; help users sync document libraries
• Skype for Business: trains new users how to use Skype
• O365 group administration
• Add O365 licenses appropriate for each user

PC support:

• Configure new PC’s: install and configure Office, join PC to domain,
• Office troubleshooting
• Set up USB docking stations with multiple monitors
• Troubleshoot PC internet connectivity
• Install network printers and scanners

Network:

• Basic Active Directory administration

Mobile phone support:

• Set up mobile phones: install and configure Office applications

Are you qualified? (We hope so!)

• TEAMS: basic to mid-level knowledge with MS TEAMS
• Basic network knowledge and troubleshooting skills – TCP/IP, wireless connectivity

• Experience with Windows 10 administration
• Experience identifying and resolving network and workstation errors
• Advanced knowledge of O365
• Advanced knowledge of Skype For Business
• Mid-level SharePoint knowledge
• Basic knowledge of Exchange
• Familiar with both iOS and Android
• Ability to complete tasks with little or no supervision

How to become our newest User Support Technician:

Apply here online and we’ll reach out to you!

Hours, Pay, & Location:

Full Time

Pay: $45k to $50k - DOE-

Location: Everett, WA - IN- PERSON

Legal Stuff:

Hiring is contingent on passing a complete background check. Coast Property Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. This role is not eligible for visa sponsorship.