NAMHS is looking for a professional, organized individual who has experience with video conferencing software. Candidate must have strong customer service skills and be comfortable working with people over the telephone and utilizing video conferencing software.

Job Duties include:

Answering phone

Managing telehealth schedule

Walking patients through step by step log in process over the phone

Trouble shooting any connection issues

Prompt communication with the provider regarding schedule and patients

Communicating any issues to appropriate staff

Requirements:

Computer skills

Experience with video conferencing software

Experience with customer service over the telephone

Organization

Comfortable with fast paced work environment

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Redding, CA: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location: In person

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