The Technical Analyst (TA) will be working with a team of Product Owners, Software Engineers, Business Users, and vendor personnel. The TA will document the current state and conduct gap analysis with the vendor solution to identify and specify the technical requirements to integrate with the vendor product and address requirements not met by the vendor. The TA will support the engineering and test team during development and test phases. The TA will also write support documentation for the integrations and any related solutions.
Responsibilities
- Research and gather technical and business requirements
- Analyze existing technological systems to understand and document inter and intra systems interactions
- Conduct gap analyses
- Propose solutions to business and technical problems
- Create/Update Technical documentation
- Convert business requirements into technical specifications
- Create diagrams for concepts like processes, system designs, database models, logical and physical architecture
- Ensure requirements and specification traceability
- Create/update Support documentation
Qualifications
- 5+ years in professional capacity in Information Technology field
- 3+ years as Technical Analyst or similar role
- Experience with Training Management and/or Airline Industry a plus
Skills
- Diagraming, modeling (e.g., UML)
- MS Office Suite
- Visio or similar diagramming/modeling tool (e.g., Mirro)
- Database queries/reporting (MS SQL, Informix)
- Technical writing
- Software development (able to read code) a plus
Characteristics
- Work with minimal supervision
- Collaborative
- Self-motivated to learn
- Highly organized
- Comfortable engaging with business and technical personnel at all levels of the organization
- Curious, tenacious, meticulous, methodical
- Excellent verbal and written communication skills
Job Types: Full-time, Contract
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Application Question(s):
- Do you have experience working for Airline industry?
- What is your expected salary/rate for the role?
- How many years of work experience do have have with Visio or similar diagramming/modeling tool?
- How many years have you been working as Technical Analyst?
Work Location: Hybrid remote in SeaTac, WA 98188
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