Location
Republic Plaza - 370 17th Street
Business
Within our office business, this conviction guides every aspect of our work. Our signature structures not only define skylines but are also true destinations — bringing together office areas, retail spaces, and dining options all in one. And our high-end design capabilities and strong sustainability practices allow us to create properties that raise the bar for real estate everywhere. It’s why the world’s most respected businesses, non-profits, and start-ups choose us as their partner.
If you’re ready to be a part of our team, we encourage you to apply.
Job Description
JOB DESCRIPTION / RESPONSIBILITIES:
Independently monitors, modifies, programs and operates the Building Automation Computer Systems, Fire Life Safety Systems, Elevator Systems and Security System.
Essential Duties and Responsibilities:
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Answering radio and phone calls
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Monitoring CCTV and conducts basic video review
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Extensive knowledge of the CCTV (video review, cutting footage and saving/downloading)
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Maintaining all essential Central Operations logs as required.
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Dispatching/coordinating security/engineering/janitorial personnel.
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Responding to alarms and occurrences and initiates emergency response.
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Locating alarms and knows how to troubleshoot Metasys issues
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Monitoring building elevator systems and responding to elevator alarms as required.
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Has a comprehensive understanding of the systems and their capabilities (i.e. creating reports, journal queries, clearances, schedules, and events on C*Cure)
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Maintaining LiveSafe
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Audits systems and identifies when services are needed to maintain performance
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Assisting emergency medical and fire department personnel in locating specific areas or in the operation of the fire annunciator panel when required.
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Notifying and assisting tenants with medical and weather emergencies, fire alarms, and elevator entrapments for properties.
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Monitoring, modifying and addressing changes to building Automation System, fire/life safety systems, and security systems (Metasys, EMS, Weather Tap, C*Cure).
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Disabling and enabling fire safety points.
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Working with vendors and building personnel in resolving individual system problems, as well as day to day operational problems.
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Completing basic tenant requests.
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Checking in/out contractors.
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Understanding KeyWatcher (creating profiles, adding, and deleting keys, manually releasing and accounting for keys).
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Responsible for learning procedures and protocols
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Working with and assisting the Property Management Office, Building Personnel, and tenants in a professional and dependable manner.
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Creating monthly reports for upper Property Management (elevator downtime reports, parking reports, fire alarm reports, lost key reports, annual card audits, contractor reports).
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Establishing and maintaining effective working relationships with co-workers, supervisors, other Brookfield employees, vendors, and contractors.
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Maintaining a positive work atmosphere by acting and communicating in a manner to facilitate positive relationships with customers, clients, co-workers, and management.
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Demonstrates regular and timely attendance and attention to detail as these are essential functions of this job. Poor attendance/tardiness are unacceptable given the necessity to staff the control center without interruption 24/7.
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Able to work assigned shifts, including weekends, holidays and other hours as needed.
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Performs other duties as assigned.
QUALIFICATIONS:
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Advanced knowledge of or experience working with basic security and security systems.
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High school diploma or GED is required. Two-year associate degree is preferred.
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Good communications skills.
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Must be able to work consistently on time as scheduled on site.
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Have a high level of tact and discretion.
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Self-motivated to learn new skills and increase business knowledge.
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Experience using office machinery such as phone, fax machine, copier, two-way radio
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Experience computers and MS Office software: Outlook, Excel, Word.
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Able to work the 11:00 PM – 7:00 AM shift
COMPENSATION and BENEFITS:
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Salary type: Non-Exempt
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Pay Frequency: Bi-weekly
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Annual Base Salary Range: $47,000 - $52,000
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Paid Time Off (Annual): 3 weeks of vacation, 11 Company-paid holidays, sick and personal
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Retirement: 401(k) with 5% company match following 3 months of employment, 100% vesting
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Medical, Vison, Dental, & Pharmacy Coverage: over 80% employer-paid most plans, coverage begins day one
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Wellness/Gym Reimbursement
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Commuter Benefits Program
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Educational Reimbursement
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Leaves of Absence: Paid Medical Leave, Paid Parental Leave
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Insurance: Employer-paid life and short/long term disability
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Employee Assistance Program
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
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