Forth Worth TX

Hi, I'm Lolitta Tucker your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary.

Channel the power of YOU as the next Full-Time QC Specialist at CSG.

Who will love this job

• A producer – you enjoy working in a production environment, learning from recommendations, valuing good attendance, and finding pride in creating quality work
• A grower – you learn new skills and expose yourself to experiences that you can apply quickly to enhance results
• A collaborator – you will do well in this role if you enjoy working in a teamwork environment
• A communicator – you know how to connect with people from different backgrounds and respect their differences
• An observer – you are committed to ensuring safety in all aspects of your work

What you'll do

• You will report to the Output Solutions Center Leader to contribute toward the resolution of minor issues regarding proper mail tray sorting and operating machines according to quality control procedures
• Operate machinery that sleeves, bands, sorts, and route postal mail trays while maintaining daily logs by recording and balancing mail counts according to the QA checklists
• Gain understanding of inventory of mail prep supplies, order and track equipment inventory, and prioritize work on queue to ensure maximum output meets contractual standards
• Operate USPS Postal One equipment, understand basic functions while working with vendor when loading/unloading processed mail on USPS trucks
• Perform checks on completed tasks to achieve the best quality of work

You should have

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting fewer requirements. Channel the power of YOU and apply to discover if we're a match.

• Perform basic math calculations
• Proficient in English in a business work environment
• A high school diploma or GED
• 1 year QC or QA experience

Compensation

$17 per hour, $1000 sign on bonus, and 12% shift differential for night shift, plus opportunities for overtime

Salary is contingent on but not limited to geographical location and experience

Work Schedule

12-hour shift of 6 AM - 6 PM or 6 PM to 6 AM on a rotating schedule, including weekends and holidays

Example: Work 2 days then you get the next 2 days off. Then work the following 3 days then you get the next 2 days off and so forth.

Perks & Benefits

• Climate controlled work environment
• Paid onboarding training
• Medical, Dental, and Vision: available on day one!
• Paid Vacation, Volunteer, and Holiday Time Off
• Emotional and Mental Well-being resource program
• Adoption Program
• Parental Leave for both parents
• Tuition-Education reimbursement

View all benefits

Our Story

For over 40 years, we've serviced the world's most recognizable brands with future-ready solutions in customer engagement, revenue management, and payments that make ordinary customer experiences extraordinary. As a trusted technology provider in telecommunications, retail, financial services, and healthcare, our solutions impact over 900 customers in over 120 countries. Over 5,000 customer-obsessed CSGers in more than 20 countries made it possible and helped reach our $1 billion in revenue milestone.

Our Way of Life

Our people power a culture of integrity, innovation, and impact. In return, we power our people with the choice to work from home, in-office, or a hybrid work combination that integrates well with their lifestyle. You'll find CSGers exercising this choice at most of our locations worldwide.

We are committed to building and nurturing a diverse, supportive, and inclusive work environment where individuality is valued, and our people can flourish. We believe our workforce should reflect the world we live in and that we are stronger because of our differences. By embracing different backgrounds, attributes, experiences, and perspectives, we will help our employees, customers, and communities excel while, together, we work toward making social equality a reality.

We are committed to making a bigger community impact by creating new opportunities and access for underrepresented communities, protecting the environment, and developing technology solutions that foster digital inclusivity. That's just who we are. If not us, then who?

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This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.