We are looking for a ROCK STAR assistant to provide administrative support to our team while working remotely. You will perform various administrative tasks, including answering phones and emails, scheduling services and making estimate arrangements. For this role, a strong Internet connection is required, along with experience using software and programs such as Zoom, ClickUp, The Customer Factor, Zenmaid, and Jive/GoTo Connect. Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision.

Responsibilities

• Respond to emails and phone calls
• Schedule services
• Book estimates
• Manage a contact list
• Prepare customer spreadsheets and keep online records
• Organize managers’ calendars
• Follow SPECIFIC procedures
• Follow instructions
• Address employees administrative queries
• Provide customer service as first point of contact
• Be responsive

Skills

• Proven experience as an assistant working remotely or relevant role
• Familiarity with current technologies, like desktop sharing, cloud services and VoIP
• Experience with word-processing software and spreadsheets (e.g. MS Office)
• Knowledge of online calendars and scheduling (e.g. Google Calendar)
• Excellent phone, email and instant messaging communication skills
• Excellent time management skills
• Solid organizational skills
• High school diploma; additional qualifications as an Administrator or Executive Assistant are a plus

Job Type: Part-time

Pay: From $13.00 per hour

Benefits:

• Flexible schedule
• Referral program

Schedule:

• Day shift
• Monday to Friday
• On call

Work Location: Remote

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