Title Microsoft Dynamics CRM Senior Consultant

Location Virtual, home based office with travel (US or Canada based applicants only)

Description

The Microsoft Dynamics 365 Customer Engagement (CRM) Senior Consultant is responsible for consulting on Dynamics CRM engagements and can lead, manage and perform implementation projects for small, medium and large enterprises. The Senior Consultants responsibilities include participation in Solution Blueprint of Microsoft Dynamics 365 CRM, assisting with conceptual and functional designs and managing client relationships. The Senior Consultant will need to ensure solutions delivery is on-time and on-budget and that the customers’ expectations are exceeded - quality and consistency is a must! He/She must have strong functional Microsoft Dynamics 365 CRM/XRM knowledge and be able to leverage more junior resources to achieve quality results.

While your primary function will be as a Senior Consultant, from time to time, we may also ask you to assist with other functions including sales and marketing, and general administration related activities. This is a full-time salaried position with bonus. Out of town travel up to 20% may be required.

Responsibilities

• Work with Client and MCA Connect project teams and Solutions Architect to define functional requirements and document solution design.
• Specify and convey requirements for custom code, integrations, and custom reports to development team and test completed solutions.
• Perform installation, configuration, integration, testing, training, documentation and support for Dynamics 365 CRM solutions that follow the MCA Connect methodology.
• Manage project scope, timeline, budget, and project deliverables.
• Execute turnkey CRM implementation projects.

Qualifications

• 5+ years’ experience with business process analysis and documentation
• 3+ years Customer Relationship Management (CRM) implementation experience with Dynamics 365 CRM
• 3+ years’ experience performing CRM data migrations, end-user training, design specification creation, and system configuration
• Must have excellent time management and organizational skills, written and verbal communication skills, work well in teams, and instill customer confidence
• Strong customer relationship skills and experience
• Ability to establish priorities and work independently
• Bachelor’s degree in a related field or equivalent combination of education and experience
• English: Fluent
• Valid Driver’s License

Desired Qualifications

• Master’s Degree and/or PMP certification
• Microsoft certifications such as: Dynamics 365 CRM; MCSE, MCDBA, MCSD
• Exposure to Microsoft‘s Sure Step Methodology, certification preferred
• 3+ years’ experience working with Microsoft SQL
• Microsoft CRM Integration and/or Scribe Integration Tools experience a plus
• Working knowledge of oil & gas industry specific best practices is a plus

MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We are a leading consultancy firm specializing in designing and implementing enterprise software systems, specifically Microsoft Dynamics™ 365. We are the Microsoft partner of choice for industry leading Fortune 100 and 500 companies. If you are looking for a dynamic opportunity, MCA Connect may be the place for you!

Established in 2002, MCA Connect has grown into one of the largest US-based Microsoft Gold Certified Partners focused exclusively on delivering Microsoft Dynamics 365 solutions and services to mid-market and enterprise-size manufacturing, distribution, and energy companies. MCA Connect is headquartered in Denver, CO, has offices throughout the United States, and supports global implementations around the world.

Why work for MCA Connect?

• You can work with a world-class consulting organization that will help you take your experience to the next level.
• You will have the opportunity to lead and contribute to highly desirable and visible projects using the latest Microsoft technologies.
• You can work in an environment where teamwork is encouraged and where you have opportunities for personal growth and advancement.
• Our compensation plan offers one of the best bonus structures in the industry. Along with this we also offer a generous benefit package including 401K matching, medical/dental/disability, paid vacation and holidays and a generous travel policy.
• We only hire the best and brightest consultants and software developers.
• We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies and ongoing industry expertise to our clients.
• We are a midsized company with great people, a proven sales and marketing process, and a history of steady growth and profitability.
• We have a strong management team who is fully supportive of work-life balance.

MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status.

http://MCA Connect.com/careers/

Job Types: Full-time, Contract

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Willingness to travel:

• 25% (Required)

Work Location: Remote

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