Costa Dentistry is a renovated, state-of-the-art dental office located in Ashburn, VA is seeking a Front Desk Coordinator with potential for growth. Experience preferred and knowledge of Eaglesoft software is helpful. Good communication and people skills are required. Must be a team player, with a strong work ethic.
Responsibilities Include:
- Monitor and execute all patient communication through phone, text, and email to schedule patients, welcome new patients to the practice, and maintain daily office schedule.
- Use of spreadsheets for the patient and schedule tracking.
- Use of Eaglesoft System to schedule appointments, process payments, and export daily reports for ownership.
- Strong knowledge of dental insurance, patient billing, and financial processes.
- Greet visitors, handle incoming inquiries, and check-in patients for appointments.
- Provide basic financial clerical support duties.
- Present treatment plans and case information to patients.
- Meet with Dr.’s/clinical staff as needed to review schedule and treatment plans.
- Attend mandatory team training and monthly team meetings.
- Must volunteer for marketing events outside of normal office operations.
- Other administrative duties as assigned based on day-to-day operations.
Who We Are Looking For:
- Willing to represent Costa Dentistry in a professional, pleasant, and cooperative manner.
- Maintain regular attendance and follow through with work schedule and office policies.
- Fun and upbeat! Always a team player and looking to make a positive impact on the office.
- Organized with the ability to multi-task with a high volume of patient communication daily.
- Someone ready to crush their goals and help achieve the highest standards set for practice.
Required Skills:
- Must be comfortable maintaining a professional demeanor and positive attitude.
- Willingness to learn and grow as new policies are implemented.
- Strong knowledge of Google for Business including Gmail, Sheets, Docs, Slides, Slack for office communication, and phone operating systems (Weave).
- Strong Knowledge of Eaglesoft and dental office operations, billing, scheduling, and insurance required.
- Minimum 1 year of dental office experience required.
- Demonstrate excellent communication, comprehension, and interpersonal skills.
Benefits & Perks:
- Competitive hourly rate and incentive plans!
- Team meetings with company-provided lunches
- Celebrations for team members for birthdays and anniversaries
- Quarterly team training and fun outings!
- Medical Insurance Plans
- Vision Insurance Plans
- Free Employee Dental Services
- 401K Retirement Plan and Company Match
ABOUT COSTA DENTISTRY
Founded by Dr. Shane Costa, Costa Dentistry is a high-tech and modern dental practice with the latest dental innovations and practices. Costa Dentistry has two locations in Ashburn and Great Falls, VA. Our team is detail-oriented and dedicated to achieving our goals. We are people-oriented! We support our teams with training, achievable goals, and bonuses. We are committed to providing a unique and luxurious experience to every patient at our practice. If you are looking to grow personally and professionally, Costa Dentistry is the perfect place for you! Apply today to join our fun-loving team.
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
COVID-19 considerations:
Temperature screenings for patients, wellness forms, curbside check-in, sanitization of rooms after each patient.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Required)
- Eaglesoft: 1 year (Preferred)
Work Location: In person
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