Supports and maintains Server systems; supports the configuration and maintenance of both physical and virtual computers; assists with the management of Active Directory, VMWare Infrastructure, Backup, and Vulnerability Remediation; performs other related duties as assigned.
II. EXPECTATIONS:
- Assist in installing, building, configuring, and maintaining system hardware and software.
- Install, support and maintain both physical and virtual servers and appliances.
- Research, analyze, monitor, troubleshoot, and resolve server or data network problems.
- Maintain user accounts, profiles, file sharing, access privileges and security and daily server backups.
- Assist in planning, coordinating and consulting with vendors and clients for hardware/software purchases, product services and support.
- Maintain compliance by patching and vulnerability remediation.
- Work closely with Network Engineering, Application Development, IT Security, and business stakeholders.
- Perform Active Directory user access management, and maintain Group Policy procedures.
- Assist in developing strategies, policies, processes, and best practices.
- Mentor co-workers and helpdesk. Create documentation for operationalizing tasks.
- Write and troubleshoot PowerShell Script for routine tasks and automation.
- Able to work additional hours during the week and/or weekend, when required and be part of an on-call rotation.
III. PREFERRED EXPERIENCE & KNOWLEDGE:
Education:
- Any combination of education and training equivalent to possession of a bachelor's degree in computer science, information engineering or other related areas; such education should be at a level which demonstrates the ability to perform duties comparable to those listed herein.
- Possession of Microsoft Administration Certificates is preferred.
Experience:
- 5 Years of experience installing and supporting Microsoft Windows Server 2016 and 2019 operating systems; administration, system configuration, setup, troubleshooting, implementation, and user support.
- 5 Years of experience in a Windows Server administration role, utilizing VMWare ESXi and VSphere.
- 5 Years of experience with PowerShell and PowerShell automation.
- 5 Years of experience with Server Patching and Vulnerability Remediation.
- Experience managing physical servers in a data center environment (Cisco UCS and Dell preferred).
- Experience with Veeam and managing backup solutions
- Experience supporting a Microsoft Remote Desktop Services environment.
- Experience with enterprise storage (Pure or Nimble preferred)
- 5 years experience managing Microsoft Active Directory, Group Policy, DNS, and DHCP.
- 1-2 years’ experience with Microsoft Azure and Office 365.
- Proficient in documentation and diagramming with tools like Visio
Skill & Ability to:
- Excellent communication skills, verbal, written.
- Ability to prioritize and manage a complex and changing workload.
- Ability to work collaboratively with peers and internal customers.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the company.
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