Manage specialty claims associated with one or more existing strategic products to include, but not limited to Employment Practice Liability (EPL), Cyber Liability, and Miscellaneous Professional Liability as well as products developed in the future. Provide customers with quality and service that is consistent with established claims management standards. Key responsibilities include prompt customer contact, creation of a plan for claim evaluation, timely assessment of damages, investigation relative to the cause of loss, application of relevant coverage, creation of a plan for evaluation and resolution, and proactive achievement of the most efficient, cost-effective resolution. Adhere to established claims management standards to produce claim files that reflect accuracy, timeliness, efficiency and a distinctive customer experience.
Education & Experience:
- College degree is required
- Law degree is preferred
- 2+ years of liability Claim Adjuster experience in the Property/Casualty insurance industry or in the practice of law
- 1+ year experience in customer facing, financial or other service-oriented position
- Possess or have the ability to be licensed as required by the various states
Knowledge & Skills:
- Excellent organization and time management skills
- Good communications skills (verbal and written) with the ability to influence and negotiate
- Strong customer awareness, emotional intelligence, advocacy and ability to cultivate a strong relationship with customers
- Flexibility in work schedule and willingness to work in a fast-paced environment
At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.
We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Hartford Steam Boiler Inspection and Insurance Company (HSB), a part of Munich Re since 2009, provides equipment breakdown and other specialty coverages, inspection services and engineering consulting that set the standard for excellence worldwide. One of the world’s leading equipment breakdown insurers, HSB helps clients reduce risk through a unique combination of specialty coverages, engineering-based risk management strategies and loss prevention services. A.M. Best Company awarded the HSB Group of companies its highest financial rating, A++ (Superior). We look ahead, anticipate risk and leverage our knowledge and experience to develop new solutions to help our clients meet tomorrow's challenges. To see the future we see check out our LinkedIn page: http://www.linkedin.com/company/hsb
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