About Us:

Located in the Dallas - Fort Worth Metroplex, Cytracom has evolved from an established VoIP provider of business voice services sold through IT channels into a rapidly growing UCaaS provider that will DOUBLE in size this year! Communication is a critical component for everyday business and it's our company mission to Connect the Modern Workforce! We have taken voice communications to the next level by adding mobility, desktop integration, and messaging to allow businesses, their employees, and now customers to stay in touch at any time in any location, any way they want! But we’re not done yet, there’s still more to accomplish!

As for our amazing team, we are always on the hunt for top talent to join the Cytracom family! We hold our company culture near and dear as it represents an intermix between passion for leadership and passion for an active, healthy life centered around family and friends. We love going to work and think you should too, so let's connect!

Our Benefits:

• Medical, dental, and vision insurance is available
• 401K
• Disability and Life insurance
• Paid vacations and holidays
• Flexible PTO policy
• Casual, laid-back work environment
• Free refreshments
• Standing desks

Here's a closer look at this key role:

As the Revenue Operations Manager at Cytracom, your objective is to establish a data-centric company culture that will sustain Cytracom's rapid growth. Your role as a pivotal member of the sales management team involves developing and executing the revenue strategy, establishing efficient workflows, overseeing the expansion of the tech stack, and delivering actionable insights.

Responsibilities:

• Become an expert in Cytracoms Sales processes and reporting, including supporting the execution of efforts across functions, and identifying downstream implications of changes to GTM processes on reporting and processes.
• Own the business relationship between Cytracoms internal departments to provide domain expertise to support each department’s operational needs.
• Provide recommendations to support business goals and objectives for Sales.
• Identify the metrics that define success and support in the development of systems and processes to track and report on them.
• Serve as the Revenue Operations subject matter expert for Sales processes and their impact across Go-to-Market teams.
• Become knowledgeable about Cytracoms Sales processes including Pre-Sales, Post-Sale, cross-sell, Pipeline generation, and specific Marketing and partner reporting to:
• Support day-to-day operational needs for the Sales team including best practice documentation, change management, and reporting.
• Provide stakeholder leaders with insights that will help in developing innovative net retention and high-growth strategies.
• Support teams with just-in-time data and reporting needed to successfully manage and optimize performance.
• Support Sales Management with just-in-time data and reporting needed to successfully manage and optimize these teams' impacts on Cytracoms revenue and engagement.
• Drive collaboration across Sales management to identify and prioritize immediate needs to reach near-term targets and goals.

Requirements:

• Proven track record of designing and implementing successful Go-to-Market strategies.
• Strong analytical skills, with the ability to derive insights from complex data sets.
• Experience developing and managing sales incentive programs and compensation plans.
• Excellent organizational and project management skills, with the ability to multitask and prioritize effectively.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

Cytracom, LLC is an Equal Opportunity Employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to protected characteristics, including race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or age.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Allen, TX 75013: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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