Job Description:

Join our leading team at Worldwide Flight Services as a Ramp Manager in our SEA -TAC airport operation!

The work of Ramp Manager includes (but not limited to):

• Responsible for directing supervisory personnel within the assigned functional area.
• Leading ramp and customer service operations to ensure safety, employee engagement and compliance.
• Overseeing and advising on staffing requirements.
• Monitoring discipline/corrective action by subordinates.
• Ensuring customer satisfaction by the daily feedback.
• Acting as a liaison between first-level supervisor and upper management.
• Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality, and employee relations meet or exceed standards.
• Ensures they administer practices in a fair and equitable manner, where all employees, customers, vendors, and other third parties are treated with respect.
• Other duties and/or initiatives as needed
• Must assist with additional shifts if needed

Required Skills:

• Ability to read, analyze, and interpret WFS Employee Handbook, WFS Supervisors Manual, applicable union contract, general business periodicals, professional journals, technical procedures, or governmental regulations, airline policy, and procedures manuals.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups or managers, clients, and customers.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to lift 35-70 lbs.
• Reports to work on a regular and timely basis

Required Experience:

• Two to five years of previous management/specialist supervisor experience in a related field.
• Independent judgment and decision-making skills required.
• Excellent interpersonal skills, written and oral communication skills.
• Familiarity with personal computer software helpful.
• College degree or equivalent experience.
• Ability to read, write, fluently speak and understand the English language.
• Ability to pass pre-employment drug test and extensive background check.

Job Type: Full-time

Pay: $57,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• Weekend availability

Experience:

• Airport Ramp: 5 years (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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