Operations Manager Job at Little Flippers Swim School

Job ID : bFdHMmlDb0NNMENJc3dUZ1VZTGc5QT09

Are you a talented leader with a caring heart? If you have managerial experience, love kids and like the water, join Little Flippers Swim School's management team, an affiliate of Emler Swim School's award-winning swim schools. We are seeking a leader who will enjoy full and active days, spent working both in and out of the pool, constantly interacting with children, families, and coworkers. Aquatic experience isn't necessary since we provide training. This is an opportunity to love your job where you will be creating exceptional experiences for customers and employees.

Emler is an industry leader, and our employees are supported with great benefits. Our employer awards include Top 100 Places to Work, and Best Places to Work (year after year)!

Is this you?

  • You'd thrive in an active role, spending each day both in and out of the pool, fully engaged with customers and coworkers.
  • You have a passion for inspiring and developing strong teams, including those with new, entry-level employees.
  • You'd enjoy fast-track industry training to hone your skills for executing and managing school activities and responsibilities.
  • You're a creative team player who likes to work hard and have fun.
  • You love kids!

Responsibilities Include:

  • Driving exceptional customer experiences and satisfaction by calmly, positively and proactively responding to challenges
  • Assessing student progress using Emler's teaching curriculum and customer service processes through front-line work
  • Creating a caring, fun, friendly and effective work environment
  • Creating and managing class and employee schedules
  • Leading regular team meetings and managing employee engagement
  • Developing entry-level team members (passion for inspiring, leading and growing a young workforce)
  • Providing safe and effective swim instruction, including leading by example, upholding Emler Core Values, and managing related pool and front desk operations and staff

Requirements:

  • Undergraduate College degree preferred (3 years of relevant work experience may be considered)
  • 1-2 years of management experience
  • Excellent performance record reporting to a General Manager or Supervisor while leading, motivating, and empowering a skilled and productive team
  • A genuine love for teaching children
  • Ability to recognize problems and resolve on the spot
  • Excellent customer service skills - it must be natural for you to want to say "yes!"
  • Ability to set goals, create plans and convert plans into action

Benefits of this full-time, salaried position include:

  • Employer paid premiums for health dental insurance
  • Vision insurance and discounts for gym memberships
  • 401k with employer matching
  • Paid Time Off (Vacation/Personal Leave, Winter Break, Holidays)
  • Employee Referral bonuses
  • Discounted Rates on Pet Insurance (Nationwide)
  • Swim Lesson and Swim Party employee discounts
  • Development, training and company-sponsored events

We teach over 50,000 students a year the life-saving skills they need to stay safe in the water, using a time-tested curriculum that helps every swimmer gain confidence and achieve their goals. Embrace our core values, benefit from opportunities for growth and development, feel the reward of saving lives, and know Emler is committed to creating a work environment to love!

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