CHESTERFIELD SERVICES INC
TACOMA OFFICE, SEATTLE Office
JOB DESCRIPTION asssist office staff with various tasks which may inclued but not limited to client contact , making / setting appointments appointmnets , messaging , contacting communilty outreach amoung other tasks
PROGRAM SUPERVISOR
SUMMARY OF POSITION
Under the general guidance and direction of the CEO, provides overall supervision of the operational and administrative functions of the company’s care provision activities.
DETAILED DUTIES
- Asssit CEO with appointments , and outreach
- Plans and supervises home care services to contracted clients;
- Performs Case management functions including preparation of Care Plans and subsequent procedural actions;
- Performs Initial home Visits, and scheduled In-home visits in accordance with strict timelines;
- Undertakes quality staffing and caregiver supervision;
- Ensures compliance with all the regulatory requirements;
- Communicates regularly with Case Managers, clients and caregivers as situation demands;
- Ensures timely response to and satisfactory resolution of Client and caregiver issues;
- Maintain staffing operations and ensures clients are staffed efficiently and within the required timeframe;
- Monitors employee’s attendance and overtime accumulation;
- Coordinates schedules, maintains the data base and ensures the monthly employee/caregiver calendars are updated and provided to the appropriate individuals in a timely manner;
- Process employee vacation requests;
- Ensures that the Data Base is timely filtered and suitably updated;
- Maintains continuous communication with the Program Manager;
- Maintains good communication channels with office staff, clients, caregivers, and case managers;
- Answers phones in a professional and pleasant manner, triage and problem solve in an effective manner;
- Coordinates schedules, maintains the data base and ensures the monthly employee/caregiver calendars are updated and provided to the appropriate individuals in a timely manner;
- Manages phones during after-hours, weekend/holiday times ensuring emergencies are dealt with during the time the office is closed;
- Reviews timesheets and task sheets as necessary for submission to payroll;
- Ensures efficient performance management monitoring and evaluation, overseeing periodic employee training and performance appraisals;
- Ensures that Management reports are completed on time;
- Ensures that Quality Assurance standards are maintained;
- Performs any other duties as assigned by the Program Manager.
Employee Name:_____________ Signature:____________________Date:____________
Job Types: Full-time, Part-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: Multiple Locations
themediafat.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, themediafat.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, themediafat.com is the ideal place to find your next job.