Our busy orthopedic clinic is recruiting for an experienced Appointment Scheduler with good communication skills, good organizational skills, and a strong sense of customer/patient service.

Essential Duties and Responsibilities

• Schedule patient appointments
• Cancel and reschedule appoints as necessary
• Prepare patient packets for mailing
• Mail paperwork for new patients or for patients with new problems
• Consult patients regarding participating status of various insurance contracts
• Answer phones; back-up phone operator
• Take messages for physicians and medical assistants
• Schedule appointments for all locations
• Assist in submitting prior authorizations for follow ups
• Checks HMO encounters for authorizations
• Schedules/confirms interpreters
• Decorates and changes employee bulletin board on a monthly basis
• Team activities and event planning
• Insurance verification (E & B)
• Sorts and distributes mail daily
• Help front office staff with overflow work
• Cover front office staff (sick/vacation)
• Other duties may be assigned

Education and/or Experience

High school diploma or general education degree (GED); and twelve to eighteen months related experience and/or training; or equivalent combination of education and experience

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• EMR systems: 1 year (Preferred)
• Appointment Scheduler: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person

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