Job Location: San Diego, CA
Qualifications:
- Bachelor's Degree in Computer Science, Information Technology, Business Administration
- Project Management experience is a MUST. PMP Certification a PLUS.
- Agile and Waterfall Project Management Methodologies
- Experience with Windows 10, networking, Active Directory, TCP/IP, Domain Group Policy, scripts, security & audit tools, VPN, McAfee and Cybereason security products, backup and recovery software, email system, IIS, routers, and switches. Knowledge in ITIL and/or other frameworks desirable.
- IT-related certificates are a Plus
- Knowledge of industry standards and regulations such as GxP, 21 CFR Part 11, SOX, J-SOX.
- Experience with Cisco Meraki switches.
- Knowledge and experience with data science and Python programming language.
Responsibilities:
- Drives superior levels of support response time, outstanding user satisfaction, and exceptional service quality.
- Performs other duties as assigned.
- Provides leadership in user interactions and Help Desk operations.
- Participates in and performs various other IT-related assignments, projects, and tasks as appropriate.
- Maintains hardware and software inventory.
- Creates and updates various documentations.
- Contacts software and hardware vendors for services, quotes, etc.
- Performs basic IT and telecom administration such as move, add, change, delete, etc. Maintains network and telecom wiring.
- Coordinates and deploys OS and application software upgrades in conjunction with corporate standards and regulations.
Job Type: Full-time
Salary: $110,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
Work Location: In person
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