Intern - Help Desk Support Job at Co-Alliance Cooperative, INC

Job ID : d1RiaGpYb0NNa0tMdEZPMEI0aXhwQT09

Co-Alliance Cooperative is a modern partnership of local agricultural and energy cooperatives with community roots established in the 1920s. We are a service-oriented company, and we seek to make our customers lives easier by being their local resource for the services and products we offer. We also serve our communities and employees by creating a vibrant, positive environment that adds to their quality of life. POSITION OVERVIEW: Our goal is to create a program that is an excellent learning experience for anyone interested in accounting, finance or general management in the agronomy, general agriculture, precision agriculture and/or sales industry between the months of May through August.

The internship will be tailored to the interests of the intern and experience level to maximize the learning experience. It will be an opportunity to make money while having more than just an average summer internship. This program will also allow Co-Alliance to evaluate potential employees and develop a talent pool in which to hire from in an increasingly competitive job market. Your experience as an intern will be catered to your interests and strengths.

The internships we have to offer will be a hands-on real world working experience. As with all our internships the interns will contribute to the success of each facility in which he/she is assigned. DUTIES AND RESPONSIBILITIES include but are not limited to: Serve as lead for other IT projects outside of helpdesk Serve as initial point of contact on customer incident requests submitted online to our ticketing system Install, troubleshoot, and repair computer systems, VOIP and additional equipment located on-site and in branch offices Assist our employees via occasional on-site support Attempt proper resolution of incidents and service requests submitted by employees Upgrade and support branch and corporate applications Maintain knowledge of current and new technologies; research problems and related products required for assistance, when necessary Administer and resolve issues related to Windows operating systems Resolve client issues related to user account management in Windows Active Directory and Microsoft 365 Identify, investigate, and resolve users' problems with computer software and hardware Communicate regularly with other members of the support team to discuss recurring problems and to share solutions and best practices Troubleshoot client voice issues on hosted VOIP solutions Remediate or identify connection issues with branch networks, assist in service restoration during network outages Participate in on-call rotation for support needs Other activities as required by the company Other related duties as assigned Job QualificationsSKILLS AND QUALIFICATIONS: Must be self-motivated & punctual Excellent communication, customer service, and interpersonal skills Comfortable working under pressure Enjoy challenges Strong interest to learn more about information technology Be highly trainable PHYSICAL REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Occasional travel as need themediafat.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, themediafat.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, themediafat.com is the ideal place to find your next job.

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