**Work at home opportunity
**Schedule: Normal Business Hours
POSITION SUMMARY
Administers the installation of new and renewing accounts, including, but not limited to: structure and billing set up, eligibility collection, data base loading, preparation of plan materials such as administrative documents and benefit summaries. Provides support to matrix partners by responding to inquiries or resolving issues of concern.
RESPONSIBILITIES
Responsible for managing a Book of Business
Partnering with Implementation Managers to make sure benefits are loaded correctly and timely in CIT
Ability to multitask in a very fast paced environment
Attention to detail and TAT adherence for both internal and external clients to ensure timely client access to care
Managing front to back benefit (medical, dental, vision, and drug) load within the Case Installation Tool (CIT)
Knowledge and understanding of source documents
Knowledge and understanding of policy and procedure updates, including ACA State mandates
Management of book of business inventory checklist within Vista
Attend and participate in weekly team huddles
Maintain departmental quality and performance expectations.
QUALIFICATIONS
High School Diploma or GED is required.
College degree or previously related work experience preferred.
Detail Oriented.
Strong ability to prioritize and meet deliverables.
Ability to effectively problem-solve issues to resolution.
Demonstrated interpersonal skills.
Preferred minimum two years’ experience with multiple software and system-based applications, including database and spreadsheets (Word, Excel, PowerPoint, tracking systems) highly preferred .
Strong verbal/written communication and organizational skills to effectively communicate and interact with all levels and functions within the organization.
Ability to manage multiple and divergent priorities and deadlines, work independently and proactively, negotiate and manage expectations for mutually acceptable solutions.
Willingness to adapt to constant change (regulatory as well as organizationally).
CIT experience strongly preferred.
Facets experience preferred.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 20 - 30 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna .
About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
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